Your Information. Handled Responsibly.
This Privacy Notice explains how S.M. McKee collects, uses and protects personal information when you use our website or contact us.
What we collect
When you contact us through our website, we may collect:
- Your name
- Phone number
- Email address
- The details of your enquiry
- Any other information you choose to provide
We may also collect limited technical information about how our website is used.
Why we collect it
We use your information to:
- Respond to your enquiry
- Discuss products, services and potential dairy projects with you
- Provide information you have requested
- Manage and improve our customer service
We do not sell your personal information.
Our legal basis
We process personal information provided through website enquiries where it is necessary for our legitimate interests in responding to enquiries, communicating with potential customers and managing our business.
Where information is needed to take steps towards a contract or provide services to you, we may process it on that basis instead.
Who we share it with
We do not sell or trade your personal information.
Your information may be processed by trusted service providers who help us operate our website, email systems and other business services. We only share information where necessary and take reasonable steps to ensure appropriate safeguards are in place.
For this website those providers are Cloudflare, which hosts the site and delivers the pages you are reading; Web3Forms, which passes enquiries from our contact form to our email; and Sanity, which stores the text and images that make up the pages.
How long we keep it
We keep personal information only for as long as reasonably necessary for the purpose it was collected.
Website enquiries are normally retained for up to 6 months after the enquiry has been resolved.
We may keep information for longer where necessary for an ongoing customer relationship, contractual purposes or to meet legal obligations.
Your rights
You have rights over your personal information. Depending on the circumstances, you may have the right to:
- Access the information we hold about you
- Ask us to correct inaccurate information
- Request that your information is deleted
- Ask us to restrict how your information is used
- Object to certain types of processing
- Request a copy of your information
To exercise any of these rights, pleasecontact us.